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Frequently Asked Questions

Here are some FAQs addressing common concerns.

How much is the shipping cost?

You can calculate the shipping fees by adding items to your cart and entering your shipping address.

When can I get my product?

We will deliver your product within one week after receiving your order and provide you with a tracking number.

Which window bar is right For me?

We have a diverse range of window bars that fit both horizontally and vertically. Follow these steps to find your perfect match:

  1. Measure Your Windows: Measure inside the frames, both width and height. to get the right size.
  2. Visit Our Window Bars Page: Check out our options at DIY Xpanda Window Bars.
  3. Compare and Choose: Pick the size and color in black or white. Note again, you can install bars horizontally, vertically, or even in parallel.

Can you install the products for us?

We supply products only. However, our DIY products are designed for easy installation by anyone, regardless of experience level.

Do security window bars keep intruders out?

We do not guarantee they will stop a determined intruder, but unless they come with the right equipment and plenty of time then window bars can stop or deter them.

How should I put window bars?

We recommend window bars be installed on the inside because they can be easily tampered with or pulled away by thieves using a rope or chain from the outside.

You can get the basic instructions here.

Why should I invest in expandable barriers?

Worksafe requires that many types of businesses have some form of safety barrier. Pedestrian barriers can improve safety by preventing accidents. They show customers where they should not go.
Important note: They are not security devices but will stop erroneous wandering.

Do you offer custom design products?

Yes, we do. Xpanda Security offers custom security solutions with a free assessment and a lead time of 2-3 weeks from final measure to install.

Xpanda Security Link: https://xpanda.co.nz/

What are the differences between DIY Xpanda and Xpanda Security's products?

Xpanda offers DIY products for those who are on a budget, and willing to install the premade products by themselves. Xpanda Security provides custom security solutions for those who need stronger and complete security.

Xpanda Security Link: https://xpanda.co.nz/

Which product should I choose?

Every security issue is different, and each solution is unique. Please use the tool (beta) below to identify a security product category that can help secure what you value.

Security Needs Assessment

Find Your Security Solution (Beta)

Still have questions? Ask us a question here!

  • DIY Xpanda's mascot Peri the xpandog is looking up the saftidor security gate.

CUSTOMER TESTIMONIALS

It would be tremendously helpful if you could share your experience with us on Google Reviews. If you're comfortable, including photos of the products would also help others visually understand how these DIY security solutions can be implemented.

Click here to leave a review on Google.

CUSTOM ORDER?

Contact Xpanda Security for Custom Made designs. Please share your security concern along with a photo and the measurements (height and width) of the area you are looking to secure, if possible.

If you're having trouble finding what you're looking for, our business affiliate Xpanda Security may be able to help!

Xpanda Security specializes in creating custom-made and professional physical security products and offers a free security assessment with industry-leading insights.

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